Accessibility Statement

Last Updated: March 1, 2026

Our Commitment

Memphis Dental Studio is committed to providing a website that is accessible to the widest possible audience, regardless of ability or technology. We strive to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA, and we continuously work to improve.

What We're Doing

We are actively working to increase the accessibility and usability of our website. Our efforts include:

• Using semantic HTML to ensure content is structured and navigable
• Providing sufficient color contrast between text and background elements
• Ensuring all interactive elements are keyboard accessible
• Including descriptive alt text for meaningful images
• Designing forms with clear labels and error messages
• Testing our site with assistive technologies

Known Limitations

While we strive for full accessibility, some content may not yet be fully conformant. We are continuously working to improve and welcome your feedback on areas that need attention.

Accessibility Coordinator

Memphis Dental Studio has designated an Accessibility Coordinator to receive and address accessibility-related feedback. If you experience difficulty accessing any part of our website, please contact our Accessibility Coordinator directly:

Dr. Haneen — Accessibility Coordinator
Memphis Dental Studio
9755 US Highway 64 Ste 104, Arlington, TN 38002
Email: smile@memphisdentalstudio.com
Phone: (901) 902-5335

We aim to respond to accessibility-related feedback within 2 business days.

Grievance Procedure

If you are not satisfied with our response, or if you believe your accessibility concerns have not been adequately addressed, you may submit a formal grievance using the following process:

• Step 1 — Submit: Contact our Accessibility Coordinator in writing (email or mail) with a description of the barrier you encountered, the URL or page involved, and the assistive technology you were using, if any.
• Step 2 — Acknowledgment: We will acknowledge receipt of your grievance within 2 business days.
• Step 3 — Review: We will investigate the issue and provide a written response within 15 business days, including any remediation steps we intend to take.
• Step 4 — Appeal: If you are not satisfied with our response, you may escalate by contacting the U.S. Department of Justice ADA Information Line at 1-800-514-0301 (voice) or 1-800-514-0383 (TTY).

Technical Information

This website is built with Astro and uses standard HTML, CSS, and JavaScript. We rely on GSAP for scroll animations and Google Fonts for typography. We test for keyboard navigability, screen reader compatibility, and color contrast as part of our development process.

Third-Party Content

Our website may link to third-party services such as our patient scheduling portal. We cannot guarantee the accessibility of external sites, but we encourage our vendors to meet WCAG 2.0 AA standards.

Formal Complaints

You may also file a complaint about website accessibility directly with the U.S. Department of Justice Civil Rights Division. Information on filing a complaint is available at ada.gov.